Your Privacy Matters

How we collect, use, and protect your data — with clarity and care.

At Our Echo Ltd., we are committed to protecting your privacy and handling your data with transparency and respect.

Last updated: 22/05/2025

1. Who We Are

Our Echo Ltd.
Registered Address: C/O Everett King 2nd Floor, 19 Southernhay West, Exeter, United Kingdom, EX1 1PJ
Email: support@ourecho.co.uk

2. What Information We Collect

We may collect and store the following information:

  • Contact Information: Name, email address, company name, phone number (if provided)
  • Usage Data: Pages visited, time spent on site, and interactions (collected via cookies and analytics tools)
  • Marketing Preferences: Your choices around receiving updates, newsletters, or promotions

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support
  • Improve our website and services
  • Send relevant updates, if you've opted in
  • Maintain security and ensure proper functioning of our platforms

We do not sell or share your personal data with third parties for marketing purposes.

4. Cookies & Tracking

We use cookies to improve your browsing experience, analyse site traffic, and tailor content. You can manage your cookie preferences in your browser settings.

5. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your data. Access is restricted to authorised team members only.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to marketing at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email us at support@ourecho.co.uk

7. Third-Party Links

Our website may link to other websites. We are not responsible for the content or privacy practices of these sites.

8. Updates to This Policy

We may update this policy occasionally. All changes will be posted on this page, and where appropriate, notified via email.