About Our Echo
Tools built for real care, by people who care
We create powerful tools that empower care teams, engage residents, and connect families, friends, and local communities
Built by people who truly understand both care and technology - we bridge the gap between the real challenges care teams face and the smart, practical solutions technology can deliver
Discover what makes our approach to care engagement different.
How Our Echo works
More than a supplier - we're your resident engagement partner
Our approach is flexible, collaborative, and built around your needs. We listen daily, refine constantly, and evolve together through open, ongoing communication
- Continual listening to your evolving needs
- Fully tailored solutions designed to add real value
- Significant reduction in planning and preparation time
- Stronger resident engagement, and improved wellbeing
A genuine partnership that grows with you
What makes us different?
Our unique strengths set us apart as the preferred partner for care groups
Enhances what you already do best
We listen first, building a solution to fill gaps and amplifying your programme strengths
Fully bespoke & branded
Never one-size-fits-all. We create a professional, tailored portal & materials using your own brand and guidelines
Flexible, affordable pricing
Designed around your exact needs, goals and budget, ensuring maximum value and long-term success
Incredibly easy to use
Intuitive navigation, short training videos, and click through simplicity loved by all team members easy for everyone
Cyber Essentials accredited
It carrying Cyber Essentials and Cyber Essentials Plus accreditation for trusted security and data compliance
Powerful AI Creativity Centre
Instantly generate personalised activities, quizzes, word searches and more tailored to any resident
Fresh content every week
Enjoy a rolling 4-6 week programme refreshed weekly - supporting delivery and advanced planning
Real-time insights
Custom KPIs, dashboards and reporting that replace spreadsheets and manual admin
Meet the team
Our team is dedicated to helping care providers deliver the best possible care to their residents
Richard Howard
Managing Director & Co-Founder
Richard leads development and technical operations across Our Echo, working closely with care teams to continuously evolve the platform around real-world needs
From new feature development and troubleshooting to staff training and cyber security, Richard ensures the platform remains intuitive, secure and constantly improving for every organisation we support
Steve Dampier
Managing Director & Co-Founder
Steve brings extensive experience in commercial direction and strategic growth, helping care groups identify opportunities to strengthen their resident offer through digital solutions
Working closely with customers, Steve aligns engagement, CRM and operational strategy with wider commercial and group priorities - helping organisations maximise both impact and value
Lauryn Howard
Head of Design & Digital Communications
Lauryn leads branding, design and digital communications across Our Echo, ensuring every aspect of the platform and wider experience remains engaging, professional and aligned with brand standards
From creative problem-solving and video tutorials to workshops with care teams, Lauryn focuses on making complex ideas accessible, intuitive and visually impactful
In-House Development Team
Built to evolve alongside your organisation
Our in-house development team allows us to respond quickly to feedback, continuously refining and enhancing the platform based on real care environments
From new games and interactive experiences to new ways of measuring engagement and reporting, the team works every day to create the tools, features and enhancements our partners truly need
‘We're not just a provider
We're a partner
working with you to improve care every day’
Explore a short operational trial
No obligation. No commitment
Why not see for yourself how the e-Suite can save your teams valuable planning time, deliver rich and engaging content that stimulates residents every single day of the week, while giving you full visibility with easy tracking and monitoring tools